Pre-Sales Services
Machine Selection & Cycle Time Estimation – We analyze your workpiece drawings, materials, and production targets to recommend the right machine model and provide accurate cycle time estimates.
Turnkey Solutions – Complete setup from machine selection to mass production, including tooling recommendations, fixture design, and process optimization.
Sample Trial Cutting – Send us your typical workpieces. We'll run test cuts and provide a detailed accuracy report — free of charge.
Online Resources
24/7 Online Knowledge Base – Access operator manuals, electrical diagrams, maintenance guides, and instructional videos anytime.
Service Portal – Request service, order parts, track repairs, and download documentation through our online customer portal.
Spare Parts Supply
Genuine Parts – 100% original factory-certified components.
Fast Delivery – Commonly used spare parts ship within 48 hours worldwide.
Parts Exchange Program – Core exchange discounts available on most major components.
Recommended Spare Parts List – We provide a customized inventory list with each machine delivery to help you minimize unplanned downtime.
Upgrade & Retrofit
Control System Upgrades – Upgrade to the latest CNC system version for improved functionality.
Function Expansion – Add live tooling, automatic chip conveyors, bar feeders, robotic loading systems, and other optional features.
Spindle Rebuild & Repair – Bearing replacement, dynamic balancing, and precision restoration.
Full Machine Overhaul – Comprehensive refurbishment of older machines to restore factory-fresh accuracy and performance.
Technical Support
24/7 Technical Phone Support – Get answers to any technical question, anytime.
Remote Diagnostics – Using video calls and remote connection tools, our technicians can quickly identify issues, recommend replacement parts, and guide you through solutions — saving an average of 2 days of downtime.
FAQ
For large-diameter, heavy workpieces like brake drums, wheel hubs, flanges, and flywheels. Gravity helps with stability and chip evacuation.
Single-column for smaller to medium workpieces (more economical); double-column for extra-large, heavy-duty cutting (higher rigidity).
Yes. With live tooling, they can perform milling, drilling, and tapping in addition to turning.
The double-head lathe machines both ends of a shaft or pipe simultaneously – turning, facing, chamfering, centering, and threading in one setup. This cuts cycle times and ensures excellent concentricity between the two ends.
Ideal for mass production of shaft-type and pipe-type components such as motor shafts, hydraulic piston rods, steering shafts, axle shafts, transmission shafts, and stepped shafts.
Machines both ends at once – cuts cycle time by 40-60%.
Eliminates re-clamping – saves setup time and avoids positioning errors.
One operator can run multiple machines, reducing labor costs and work-in-progress inventory.
30–60 days after order confirmation, depending on customization.
12–24 months warranty with lifetime technical support and spare parts supply.
On-site commissioning and operator training, or remote guidance via video call.
Yes. OEM/ODM customization available – chuck size, control system, tool turret, automation integration.
